PRIVACY POLICY

1. General Privacy Policy

SUAREZ TRADING S.L.

In accordance with the General Data Protection Regulation 2016/679, of the European Parliament and of the Council of 27 April 2016, this Privacy Policy aims to make known the way in which SUAREZ TRADING S.L. collects, treats and protects the personal data of persons who access or make use of its services.

RESPONSIBLE FOR THE TREATMENT

SUAREZ TRADING S.L.

TAX ID B95352936

Postal address: Calle Gran Vía 40 bis, tercero, 48009 Bilbao

E-mail address for requests related to the processing of personal data: dpo@joyeriasuarez.com

PURPOSES OF THE PROCESSING OF PERSONAL DATA

SUAREZ TRADING S.L. treats the personal data collected, as appropriate, for the management of customer service and people interested in SUAREZ products, customer loyalty, sending commercial communications to inform about products and services of the organization, invitation to events and holding competitions and for monitoring activity from the newsletter and the usability of the website and profiling linked to the preferences of the users, without this involving the adoption of automated decisions that generate effects for individuals.

The user will find in this privacy portal a specific information policy regarding the processing of personal data requested for the execution of the service in question.

SOURCE OF DATA

The personal data collected comes directly from the information provided by the persons to whom the data refers.

ACCURACY AND VERACITY OF THE DATA PROVIDED

The users of the services of SUAREZ TRADING S.L. guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them properly updated.

CONSERVATION

The personal data provided will be retained as long as they are necessary to meet the purposes for which, in each case, have been collected in order to maintain the relationship or link of the person concerned with SUAREZ TRADING S.L. and their deletion is not requested by the person, being also retained in accordance with the legal deadlines for compliance with legal obligations required to SUAREZ TRADING S.L.

LEGITIMACY. LEGAL TITLE ENABLING THE USE OF THE DATA.

The legitimacy for the processing of data by SUAREZ will be made in the terms established by Article 6 of the European General Data Protection Regulation, relating to ordinary data, or, where appropriate, Article 9 of the European Regulation relating to special categories of data, being informed the holder of the title or titles of lawfulness that in each service provision apply, and that may be consent, the execution of a legal relationship in which the person is a party, compliance with a legal obligation or the legitimate interest of SUAREZ in the development of its services and competencies.

TARGET

During the processing of personal data SUAREZ TRADING S.L. will not make any transfer of these data except in compliance with a legal obligation or prior authorization of the person.

In the event that the provision of services requires the use of personal information by companies acting as processors of the organization and which are located outside the European Union, it is guaranteed that they will comply with the legal provisions authorizing them to do so..

RIGHTS

SUAREZ TRADING S.L. provides interested persons the exercise of the following rights related to the processing of their personal data:

• Right to request access to their personal data.
• Right to request its rectification or deletion.
• Right to request the limitation of their treatment.
• Right to object to the processing.
• Right to data portability.
• Right to withdraw the consent given.

Any person has the right to obtain confirmation as to whether SUAREZ TRADING S.L. processes personal data concerning him/her, and the interested parties may access their personal data, as well as request the rectification of inaccurate data or, where appropriate, request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected.

In certain circumstances, the persons concerned may request the limitation of the processing of their data, in which case they will only be kept for the exercise or defense of claims. In certain circumstances and for reasons related to their particular situation, interested persons may oppose the processing of their data. In this case, SUAREZ TRADING S.L., will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

Suarez does not make automated decisions in the processing of any of the data referred to in this policy.

In case you feel that your rights concerning the protection of your personal data are not satisfied, you can file a complaint with the competent Data Protection Agency through its website www.aepd.es.

INFORMATION ABOUT THE DATA PROTECTION OFFICER

In compliance with the European General Data Protection Regulation, SUAREZ TRADING S.L. has a Data Protection Delegate as the person in charge of ensuring respect for individuals in the management of their personal information and compliance with data protection regulations. You can contact this figure through the following channel: dpo@joyeriasuarez.com

2. Privacy policy regarding our customers

CONTENT OF THE PRIVACY POLICY TO BE INCLUDED IN THE PRIVACY PORTAL

Information regarding the protection of personal data of our customers

RESPONSIBLE. Who is responsible for the processing of your data?

Información relativa a protección de datos personales de nuestros clientes

• Responsible: SUAREZ TRADING S.L.
• TAX ID B95352936
• Postal address: Calle Gran Vía 40 bis, tercero, 48009 Bilbao, Spain
• Address for the purpose of requests related to the processing of personal data: c/Serrano 63, Madrid
• Telephone: 917818266
• Contact details of the data protection officer: dpo@joyeriasuarez.com

PURPOSE. Why do we process your data?

SUAREZ TRADING S.L. treats the data provided for the following purposes:

• Manage the relationship with the customer in the whole process, from their interest expressed in the consultation or viewing of articles in establishments of the frame or through the website to the post-sales service.
• Analyze the profiles of preferences and interests in the brand, of activity developed on the website and purchase of products, as well as the monitoring of the brand by the person, without this entailing the adoption of automated decisions that generate effects for individuals.
• Manage the customer loyalty process.
• Manage the sending of newsletters and commercial and informative communications of products and services of the organization, based or not on preferences, as well as the sending of birthday greetings, through physical and/or electronic means.
• Manage invitations to events and participation in contests.
• Tracking and accounting of sales generated from the newsletter, to determine the origin and consumption of buyers.
• Attending to queries, complaints, claims and/or suggestions obtained from the contact channels with the organization for customer service.
• Legal compliance with the regulations for the prevention of money laundering to which jewelry stores are obliged to comply.

LEGITIMACY. What is the legitimacy for the processing of your data?

The legal bases for the processing of data are the following:

• Consent of the individuals, contemplated in article 6.1.a) of the European Data Protection Regulation and execution of the commercial purchase contract.
• Legitimate interest for the sending of commercial and informative communications of products and services, referred to in article 6.1.f) of the European Data Protection Regulation.

TARGETS. To which recipients will your data be communicated?

The management of the data does not involve the international transfer of such data.

INTERNATIONAL TRANSFERS

Our customer service software is managed by the US company ZENDESK. This company has binding corporate standards accepted by the EU that enable the transmission of data between the EU and the USA.

CONSERVATION. For how long do we keep your personal data?

• We keep the data for a period of ten years after the provision in application of the regulations for the prevention of money laundering.
• We keep the data for sending commercial communications and profiles until the individual's request to unsubscribe.

RIGHTS. What are your rights when you provide us with your data?

• Any person has the right to obtain confirmation as to whether SUAREZ TRADING, S.L. is processing personal data concerning him/her.
• Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
• In certain circumstances, the persons concerned may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims.
• In certain circumstances and for reasons related to their particular situation, interested parties may object to the processing of their data. In such a case, SUAREZ TRADING, S.A. will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.
• The interested parties may request data portability to obtain the data they have provided to SUAREZ TRADING, S.A. in a structured, commonly used and machine-readable format, to be downloaded by themselves or transmitted from SUAREZ TRADING, S.L. to another entity.
• The interested party may exercise their rights by sending an email to the address dpo@joyeriasuarez.com
• In addition, you can file a complaint with the Data Protection Agency, especially when you have not obtained satisfaction in the exercise of your rights, at the postal and/or electronic address indicated on the page www.aepd.es

SECURITY

The data will be treated confidentially and under the submission to technical and organizational security measures to prevent alteration, loss, unauthorized access or processing.

3. Privacy policy regarding our contests

RESPONSIBLE. Who is responsible for the processing of your data?

• Responsible: SUAREZ TRADING S.L.
• TAX ID B95352936
• Postal address: Calle Gran Vía 40 bis, tercero, 48009 Bilbao, Spain
• Address for the purpose of requests related to the processing of personal data: c/Serrano 63 , Madrid
• Telephone: 917818266
• Contact details of the data protection officer: dpo@joyeriasuarez.com

PURPOSE. Why do we process your data?

SUAREZ TRADING S.L. treats the data provided for the following purposes:

• Manage personal information related to participation in contests organized by the firm.
• Manage the sending of newsletters and commercial and informative information about products and services of the organization, by physical and electronic means, based or not on preferences.
• Analyze the profiles of preferences and interests in the brand, as well as the activity developed on the website and social networks without the adoption of automated decisions that generate effects for individuals.

LEGITIMACY. What is the legitimacy for the processing of your data?

The legal bases for the processing of data are the following:

• Consent of the individuals referred to in Article 6.1.a) of the European Data Protection Regulation.

TARGETS. To which recipients will your data be communicated?

• The management of data does not involve the communication of data to third parties unless required for compliance with legal obligations.
• The management of data related to this treatment does not require the performance of international transfers of such data.

CONSERVATION. For how long do we keep your personal data?

• We keep the data related to the organization of events for a period of one year to meet the claims that, if any, may arise from its realization.
• We keep the data generated from the realization of the event for sending commercial communications until the request for opposition or cancellation of the person.

RIGHTS. What are your rights when you provide us with your data?

• Any person has the right to obtain confirmation as to whether SUAREZ TRADING S.L. is processing personal data concerning him/her.
• Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
• In certain circumstances, the persons concerned may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims.
• In certain circumstances and for reasons related to their particular situation, interested parties may object to the processing of their data. In this case, SUAREZ TRADING S.L. will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.
• Interested persons may request data portability to obtain the data they have provided to SUAREZ TRADING S.L. in a structured, commonly used and machine-readable format, to be downloaded by themselves or transmitted from SUAREZ TRADING S.L. to another entity.
• The person concerned may exercise their rights by sending an email to the address dpo@joyeriasuarez.com
• In addition, you may file a complaint with the Spanish Data Protection Agency, especially when you have not obtained satisfaction in the exercise of your rights, at the postal and/or electronic address indicated on the page www.aepd.es.

SECURITY

The data will be treated confidentially and under the submission of technical and organizational security measures to prevent alteration, loss, unauthorized access or processing.

4. Privacy policy regarding our events

RESPONSIBLE. Who is responsible for the processing of your data?

• Responsible: SUAREZ TRADING S.L.
• TAX ID B95352936
• Postal address: Calle Gran Vía 40 bis, tercero, 48009 Bilbao
• Telephone: 917818266
• E-mail address: dpo@joyeriasuarez.com
• Contact details of the data protection officer: dpo@joyeriasuarez.com

PURPOSE. Why do we process your data?

SUAREZ TRADING S.L. treats the data provided for the following purposes:

• Manage personal information relating to persons belonging to or outside the organization for the development and participation in events, reports and acts related to the presentation of products or services of the organization, inauguration of establishments, edition of presentation formats to the media or the general public, as well as audiovisual recording of the same.
• Management of personal information collected on the occasion of the celebration of such events for sending commercial and informative information about products and services of the organization based or not on preferences.
• Analyze the monitoring of the brand on the website and social networks without this involving the adoption of automated decisions that generate effects for individuals.

LEGITIMACY. What is the legitimacy for the processing of your data?

The legal bases for the processing of data are the following:

• Consent of the individuals referred to in Article 6.1.a) of the European Data Protection Regulation.

TARGETS. To which recipients will your data be communicated?

• The management of data does not involve the communication of data to third parties unless required for compliance with legal obligations.
• The management of data related to this treatment does not require the performance of international transfers of such data.

CONSERVATION. For how long do we keep your personal data?

• We keep the data related to the organization of events for a period of one year to meet the claims that, if any, may arise from its realization.
• We keep the data collected on the occasion of the event held for sending commercial communications until the request for cancellation of the person.

RIGHTS. What are your rights when you provide us with your data?

• Any person has the right to obtain confirmation as to whether SUAREZ TRADING, S.L. is processing personal data concerning him/her.
• Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
• In certain circumstances, the persons concerned may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims.
• In certain circumstances and for reasons related to their particular situation, interested parties may object to the processing of their data. In such a case, SUAREZ TRADING, S.A. will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.
• The interested parties may request data portability to obtain the data they have provided to SUAREZ TRADING, S.A. in a structured, commonly used and machine-readable format, to be downloaded by themselves or transmitted from SUAREZ TRADING, S.L. to another entity.
• The interested party may exercise their rights by sending an email to the address dpo@joyeriasuarez.com
• In addition, you can file a complaint with the Data Protection Agency, especially when you have not obtained satisfaction in the exercise of your rights, at the postal and/or electronic address indicated on the page www.aepd.es

SECURITY

The data will be treated confidentially and under the submission of technical and organizational security measures to prevent alteration, loss, unauthorized access or processing.

5. Privacy policy regarding our newsletter

1. FIRST LAYER

ONLINE FORM: INFORMATION ON PERSONAL DATA PROTECTION

The following will appear at the bottom of the data collection form:

• By sending your request you are agreeing to the processing of your personal data for the purposes that you can consult HERE.
• The person must accept by clicking on the box preceding the content. In addition, if the person clicks on "HERE" will emerge the content indicated in the box below:

Information on data protection

• Responsible: SUAREZ TRADING S.L.
• Purpose: Sending newsletter and commercial and informative communications of products and services of the organization, invitation to events and profiling of preferences and brand monitoring.
• Legitimation: Consent
• Recipients: The data will not be subject to communication except for the development of own services offered through suppliers, as well as if necessary for the fulfillment of legally established obligations.
• Rights: Access, rectify and delete data, as well as other rights, as explained in the additional information.
• Additional information: Additional information on the processing of your personal data can be accessed at the following hyperlink (link to the content of the second layer that links to the web content and is indicated below)

2. SECOND LAYER

CONTENT OF THE PRIVACY POLICY TO BE INCLUDED IN THE PRIVACY PORTAL. NEWSLETTER. INFORMATION REGARDING THE PROTECTION OF PERSONAL DATA OF OUR CLIENTS

RESPONSIBLE. Who is responsible for the processing of your data?

• Responsible: SUAREZ TRADING S.L.
• TAX ID B95352936
• Mailing Address: Calle Gran Vía 40 bis, tercero, 48009 Bilbao
• Telephone: 917818266
• Data Protection Delegate: dpo@joyeriasuarez.com

PURPOSE. Why do we process your data?

SUAREZ TRADING S.L. treats the data provided for the following purposes:

• Manage the sending of newsletter and commercial and informative communications of products and services of the organization, based or not on preferences, through physical and / or electronic means.
• To manage invitations to events and participation in contests.
• Analyze the profiles of preferences and interests in the brand, as well as the activity developed on the website and social networks without involving automated decisions that generate effects for individuals.
• Activity tracking and accounting of sales generated from the newsletter, to determine the origin and consumption of buyers.

LEGITIMACY. What is the legitimacy for the processing of your data?

The legal bases for the processing of data are the following: .

• Consent of the individual referred to in art. 6.1.a) of the European Data Protection Regulation.

TARGETS. To which recipients will your data be communicated?

• The management of data does not involve the communication of data to third parties unless required for compliance with legal obligations.
• The management of data related to this treatment does not require the performance of international transfers of such data.

CONSERVATION

We keep the data for sending commercial communications and profiles until the individual's request to unsubscribe.

RIGHTS. What are your rights when you provide us with your data?

• Any person has the right to obtain confirmation as to whether SUAREZ TRADING, S.L. is processing personal data concerning him/her.
• Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
• In certain circumstances, the persons concerned may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims.
• In certain circumstances and for reasons related to their particular situation, interested parties may object to the processing of their data. In such a case, SUAREZ TRADING, S.A. will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.
• The interested parties may request data portability to obtain the data they have provided to SUAREZ TRADING, S.A. in a structured, commonly used and machine-readable format, to be downloaded by themselves or transmitted from SUAREZ TRADING, S.L. to another entity.
• The interested party may exercise their rights by sending an email to the address dpo@joyeriasuarez.com
• In addition, you can file a complaint with the Data Protection Agency, especially when you have not obtained satisfaction in the exercise of your rights, at the postal and/or electronic address indicated on the page www.aepd.es

SECURITY

The data will be treated confidentially and under the submission of technical and organizational security measures to prevent alteration, loss, unauthorized access or processing.

6. Privacy policy regarding our selection processes

INFORMATION REGARDING THE PROTECTION OF PERSONAL DATA OF OUR PERSONNEL SELECTION PROCESSES

RESPONSIBLE. Who is responsible for the processing of your data?

• Responsible: SUAREZ TRADING S.L.
• TAX ID B95352936
• Mailing Address: Calle Gran Vía 40 bis, tercero, 48009 Bilbao
• Telephone: 917818266
• E-mail address: dpo@joyeriasuarez.com

PURPOSE. Why do we process your data?

SUAREZ TRADING S.L. treats the data provided for the following purposes:

• To manage the personal information necessary to develop the selection processes of people who are candidates for employment in the organization.

LEGITIMACY. What is the legitimacy for the processing of your data?

The legal bases for the processing of data are the following:

• Consent of the individuals, referred to in Article 6.1.a) of the European Data Protection Regulation.

TARGETS. To which recipients will your data be communicated?

• The management of data does not involve the communication of data to third parties unless required for compliance with legal obligations.
• The management of data related to this treatment does not require the performance of international transfers of such data.

CONSERVATION

The personal data related to the selection processes are kept for one year and used in the selection processes that take place during that period. If you do not agree with this, please inform us by email to the following address: dpo@joyeriasuarez.com

RIGHTS. What are your rights when you provide us with your data?

• Any person has the right to obtain confirmation as to whether SUAREZ TRADING, S.L. is processing personal data concerning him/her.
• Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
• In certain circumstances, the persons concerned may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims.
• In certain circumstances and for reasons related to their particular situation, interested parties may object to the processing of their data. In such a case, SUAREZ TRADING, S.A. will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.
• The interested parties may request data portability to obtain the data they have provided to SUAREZ TRADING, S.A. in a structured, commonly used and machine-readable format, to be downloaded by themselves or transmitted from SUAREZ TRADING, S.L. to another entity.
• The interested party may exercise their rights by sending an email to the address dpo@joyeriasuarez.com
• In addition, you can file a complaint with the Data Protection Agency, especially when you have not obtained satisfaction in the exercise of your rights, at the postal and/or electronic address indicated on the page www.aepd.es

SECURITY

The data will be treated confidentially and under the submission of technical and organizational security measures to prevent alteration, loss, unauthorized access or processing.

7. Video Surveillance Privacy Policy

PROTECTION OF PERSONAL DATA

RESPONSIBLE. Who is responsible for the processing of your data?

• Responsible: SUAREZ TRADING S.L.
• TAX ID: B95352936
• Postal Address: Calle Gran Vía 40 bis, tercero48009 Bilbao
• Telephone: 917818266
• Contact details of the Data Protection Delegate: dpo@joyeriasuarez.com

PURPOSE. Why do we process your data?

SUAREZ TRADING S.L. treats the images obtained from the video surveillance system obtained from the surveillance devices installed in the administrative management offices and establishments of the organization open to the public in order to ensure the safety of people, the security of the facilities and their contents.

LEGITIMACY. What is the legitimacy for the processing of your data?

The legal basis for the processing of your data is legitimate interest under the provisions of Article 6.1.e) of the European Data Protection Regulation.

TARGETS. To which recipients will your data be communicated?

• Personal data will not be transferred to third parties except in compliance with obligations required of SUAREZ TRADING S.L.
• The management of personal data does not involve the realization of international transfers of such data.

CONSERVATION

The images obtained will be kept for a maximum period of 30 days.

RIGHTS. What are your rights when you provide us with your data?

• Any person has the right to obtain confirmation as to whether SUAREZ TRADING S.L. is processing personal data concerning him/her.
• Interested persons have the right to access their personal data.
• The person concerned may exercise their rights by sending an email to the address dpo@joyeriasuarez.com
• In addition, you can file a complaint with the Data Protection Agency, especially when you have not obtained satisfaction in the exercise of your rights, at the postal and/or electronic address indicated on the page www.aepd.es.

SECURITY

The data will be treated confidentially and under the submission of technical and organizational security measures to prevent alteration, loss, unauthorized access or processing.