FREQUENTLY ASKED QUESTIONS

1. In which countries can I buy Suarez online?
2. What is the shipping time?
3. Payment options
4. Shipping costs
5. Can I order gifts?
6. How can I make a return?

 

Suarez FAQ

 

1. In which countries can I buy Suarez online?

In Spain (excluding the Canary Islands, Ceuta and Melilla)

 

2. What is the shipping time?

For standard orders, shipping takes 48 to 72 hours.

 

3. Payment options

You can pay for your purchase with a credit card (Visa, MasterCard, American Express).

 

4. Shipping costs

Shipping is free. We ship our products through our trusted courier company NACEX to ensure their correct and timely delivery.

 

5. Can I order gifts?

Yes, your order will be gift-wrapped in our characteristic gift packaging and sent to the address you provide. Please include a comment in the "comments" section of our information form to request gift-wrapping.

 

6. How can I make a return?

You have 14 working days from the date of delivery to return a product. Items must be returned in their original condition and packaging to the following address: Suárez. (Attn: On-line Store) Serrano, 63 Oficina 1 28002, Madrid.